About and Contact

As a User Experience leader, I love to constantly evolve how teams I'm leading can improve approaches to providing customers, employees and partners value. This can be through the work that is delivered but it can also be in process improvement. It's important to continue to learn and improve.

 

I have a deep passion for process and enabling teams for success. Team members should be working towards a balance of effectiveness for the business but also have space to be creative. This creates an incentive for employees to innovate. Those cross pollinated innovations and ideas can drive growth in the business when teams are managed well.​​

​

As an individual contributor, I have worked directly with many clients across several industries and in different roles:

 

​ROLES

​

• Conversational Designer

• Content Strategist

• Developer

• Digital Strategist

• Director

• Information Architect

• Interaction Designer

• Manager

• Researcher

• Usability Testing Facilitator

​

I have helped teams build products, services and call center experience for HID Global, PearsonVue, Dicomed, Honeywell, National Cable Communications and USBank.

 

I have worked on and influenced the following list of web sites including many unlisted subdomains of these properties:

​

• 3m.com

• cargill.com

• cisco.com

• cnet.com/jobs

• lifetouch.com

• marines.com

• mpr.com

• mymedica.com

• myuhc.com

• nasdaq.com

• nccmedia.com/home

• oracle.com

• sun.com

• techies.com

• tablespoon.com

• uhc.com

• westlaw.com

​

Conducted research with the following clients in addition to the above lists:

• Adobe

• Amazon

• American Express

• Fedex

• Lyft

• Google

• Mastercard

• Meta

• Reddit

• Salesforce

• Sonos

• YouTube